Business phone systems that just work

Crystal-clear VoIP with 3CX — hosted, on-premise, or hybrid. Desk phones, softphones, and mobile apps all in one system.

Get in touch

Everything your phone system should do

Desk phones & softphones

IP handsets for the office, softphone apps for desktops and mobiles — one number, every device.

Call routing & IVR

Auto-attendant, ring groups, call queues, and time-based routing — professional call handling from day one.

Video conferencing

Built-in video calls and webinars — no separate subscription needed.

CRM integration

Click-to-call, call logging, and screen pops with Salesforce, HubSpot, and Microsoft Dynamics.

Call recording

Automatic call recording with secure storage — for training, compliance, and dispute resolution.

Mobile app

Take your office extension on the road. Make and receive calls from your business number on any device.

Why businesses replace their phone system

Legacy PBX costs too much to maintain

Old hardware, specialist support, and limited parts availability make ageing phone systems expensive to keep alive.

Hybrid work broke the old model

Teams need calls, voicemail, presence, and transfers to follow them across desktops, mobiles, homes, and multiple offices.

Reporting and routing are too limited

Growing teams need queues, recordings, IVR, call analytics, and clearer visibility into missed calls and service levels.

The phone system is isolated from the rest of the business

Modern telephony should integrate with CRM, ticketing, live chat, and collaboration tools rather than sit as a standalone system.

Deployment options

Hosted

3CX runs in the cloud. No hardware to maintain — we manage the platform, you make calls.

On-premise

3CX runs on your server. Full control over your phone system with local data sovereignty.

Hybrid

Cloud management with on-site SBC. Best of both worlds for multi-site businesses.

How we roll out a new system

01

Review and design

We assess call flows, hunt groups, extensions, existing trunks, internet resilience, and any CRM or helpdesk integrations you need.

02

Build and test

The platform is configured with users, queues, IVR, recordings, apps, handsets, and security settings before cutover day.

03

Port and deploy

Numbers are ported, devices are provisioned, and users are guided through the switch with minimal interruption to inbound calling.

04

Optimise and support

After go-live, we fine-tune queue behaviour, reporting, handset setup, and training so the system works the way the business actually operates.

Powered by 3CX

We design, deploy, and support your 3CX phone system end to end.

Learn about 3CX

Ready to upgrade your phone system?

We'll scope a solution that fits your business — hosted, on-premise, or hybrid.

Get in touch